We accept cash, checks, and credit cards. If you are ordering online, we are partnered with PayPal to make the process easy and secure. However, if you do not have a PayPal account, you can still pay with a debit or credit card.
If you are ordering in-person, over the phone, or by email, we now offer Online Invoice Payment. You will need your order total, your order/invoice #, and your account representative's name. If you have questions on this process, please contact us.
All new orders require a down payment before the order is placed.
Yes, we will embroider on customer supplied pieces.
Customer Supplied pieces require a waiver to be signed as we cannot replace customer supplied pieces. While it rarely happens, damages do occur.Personal Touch will not be held responsible for a damage/incorrect imprint on products we do not typically work with.
We have several stock inks available. View them here.Our stock inks are highlighted in YELLOW. If you would like a specific color that is not in stock, or if you have a specific PMS tone that you would like us to match, there will be a $50.00 charge.