We are open Monday through Friday, 8:00 AM-5:00 PM CST or by appointment.

Yes, you are welcome to visit our showroom and browse through our catalogs/displayed products and apparel in-house.

We also have online catalogs. Browse our Apparel Catalog here, and our Promotional Catalog here. If you would like a catalog sent to you, please request one through our contact page.

Our normal production time is 10 business days from approval. We are able to expedite almost any order to meet your in-hands date.

Any order due less than two weeks will incur a rush charge.

Please contact a sales representative to ensure we meet your event date.

Yes, both digital and physical samples can be requested.

Depending on the product and imprint method, physical samples can cost anywhere from $15 - $200. If you proceed with the order we can reduce or waive this charge.

Yes, we are licensed for many colleges and schools. View our list of schools here. If your school is not listed, please contact a sales representative and they will see what we can do!

You are able to cancel or change your order up until everything has been approved.

If an order is canceled, all art/design charges up until that point will be billed to the customer.

If you need to change anything to the order, please contact your representative and they help you in any way possible to make this happen.

We accept discrepancies/damages within 7 day of delivery. However, imprinted apparel cannot be returned. Proofs are sent prior to production to prevent imprint mistakes.

We can ship anywhere in the USA, Canada, and internationally.

Local Customers have the option to pick-up their order at our facility.

Customers in the cities of Fargo, Moorhead, West Fargo, and Dilworth may have the additional option to have their order delivered.

A setup charge covers the cost of creating a screen, plate, die or other equipment at our production facility to apply the artwork to your desired custom product.

Setup charges vary by product and imprint method.

Depending on the product and imprint method, you may have to pay a repeat setup charge which is typically less than half what the original setup charge cost.

Repeat setups expire after 2-3 years if an order has not been placed and a new setup will need to be purchased after this period ends.

For embroidery and heat press, no. For screenprint, you must have at least 12 pieces for each order/design.

You'll go up to the top of the page and click "Browse Catalog". If you can't find something you're looking for, or you aren't sure, contact us and we'd be happy yo search for you!

Yes! We can get blank items for you to see before placing a final order.

Our standard production time is 10 business days. This starts after your order and digital proof have been approved.

If you need your custom products in time for an event, we will work with you to make that date!

Yes, we do customize customer-supplied items. All items must be washed and clean to ensure the best customization results.

Pricing is based on the items you bring in. Please request a quote or information from one of our Dedicated Account Representatives!

Yes, it just depends on what the item is! We recommend you call or stop in our office with one of the items so we can take a look.

All artwork for every customization / Imprint method (except Embroidery) requires clean, vector artwork. These file types include Adobe Illustrator (.ai), Encapsulated Postscript (.eps), Scalable Vector Graphics (.svg), and sometimes PDFs.

Rule of thumb is, if you can zoom in the design and you see pixels, the file or art is NOT vector artwork. You will never see pixels or a pixelated image with vector designs.

It depends on the order, but on most, there will be a set-up fee, which varies on each product. If there are any other fees, we will inform you about them right off the bat.

Yes! You can order a multitude of products, as long as you hit the minimums needed, which varies for each item.

Yes! It varies one each product, but the more items you order, the less each item will cost.