Want to order but not sure where to start?
We've got you.
First, get in touch.
Reach out to us in a way that's most convienent for you - whether that's by email, phone, or even stopping in and talking to one of our reps!
Next, work with a rep.
Once we connect, you'll work closely with one of our experienced sales reps to go over what you're looking for. Whether you have specific items in mind, or need some creative guidance, we're ready to help you find the perfect apparel or products. If you have a specific budget in mind, we'd be happy to work with it and make sure you still get what you're looking for.
Then, send your design.
Once you've decided on the items, quantities, and colors, the next step is submitting your design. Don't have a design yet? Don't worry! Our talented Graphic Designers can bring your idea to life.
Next, submit the downpayment.
After we have your design and order details, we may require a downpayment, depending on the size and specifics of your order.
Now you're set!
From here, we'll take care of everything. Our typical turnaround time is 2 weeks. If it's going to take longer, we'll let you know upfront. Once your order is done, we'll give you a call or send you an email letting you know to come pick it up! (or deliver/ship if requested).
If you have questions throughout any step of the process, don't be afraid to ask. We are happy to help answer any question or concerns you may have!
FAQ's
Can I make changes to my order after it's been placed?
It would depend on if the printing process has began yet. If you are curious about making an adjustment, reach our to your rep ASAP and they'll let you know!
Is there a minimum order quantity?
When it comes to apparel, screen-printing has a minimum of 12 pieces, but embroidery and heat-press have no minimum. For promotional products, each product has it's own minimum, so you can either take a look on our website or reach out and ask and we can check!
Can I get help if Iām unsure of what items or quantities I need?
For sure! Our experienced sales reps are there to help you find exactly what you're looking for, or give you ideas if you aren't sure.
Who can I contact if I have questions during the process?
If you've been working directly with a sales rep, you can contact them. If not, you can call or email us and we'll make sure your question gets answered.
Is there a minimum order quantity or spend requirement?
It depends on the item/service. Screenprint requires a minimum of 12 peices, while embroidery and heatpress have no mimimum. Promotional products all vary in minimums, so if you have a specific one in mind and would like to know how many you need to order, contact us!
